Welcome To Leadership

Thank you for your contributions to TNT and helping us grow our organization! You've been selected as your chapter's membership leader. Please read the responsibilities for this position below. This page will cover what is expected of you during your time in this leadership role and give you some pointers for getting started in leadership.

As membership, your job is to serve as your chapter's talent scout meaning that the membership committee will be in charge of interviewing potential members to ensure they're a good fit for the chapter and won't cause any problems with existing members or categories. Membership is also responsible for tracking and reporting weekly attendance and communicating with corporate when a member fails to follow our attendance policies.

What Does Membership Do

• Membership is responsible for interviewing and inducting new members and helping them through the application process.
• Ensure new members do not pose any issues with existing members or filled categories in your chapter.
• Report your chapter attendance to corporate weekly by adding your numbers to the spreadsheet.
• Report to corporate if members reach 2 or more absences in a 6 month period, and schedule an outside meeting to discuss with the member.
• Encourage members to reach out and interact with other members, encourage outside meetings, and encourage members to reach out to past visitors.
• Briefly cover the TNT attendance policy each week during leadership announcements.
• Submit supply requests for items like referral slips and outside meeting slips when needed.
• Regularly help plan leadership and feedback meetings to promote chapter growth.
• If leadership changes, complete the Website Change Request.

Interview & Induct New Members

A TNT Chapter is only as strong as its weakest member and the selection process of new members is crucial to the health of the chapter as a whole. It is up to the Membership Committee to ensure this process is carried out with attention to detail and nothing falls through the cracks. You are essentially your chapter's talent scout. During the interviewing process, you will need to make sure each potential member is a good fit for your chapter and won't cause problems with another member or category. If you do discover problems, such as a potential member overlapping with an existing member, you can discuss those with the chapter member and see if they can work together or if the new member would be best being assigned to a different chapter.

Sometimes you will have applications come through from people that have a known bad reputation. In these cases, it's your responsibility to protect the chapter and keep those people from being inducted. We recommend making sure your chapter knows that they can come to you and openly voice their concerns for any potential members as well as thoroughly checking new applications to make sure the business is credible before continuing with their interview.

Making Sure Members Pay

A new member is not to be inducted until they pay and corporate has confirmation that payment has been received. To expedite this process, membership can send the potential member the payment link. You can also request that they send you a screenshot showing successful payment.

Attendance Tracking & Reporting

Membership is responsible for tracking the attendance of every member in your chapter and keeping up with their anniversary month. You will report attendance to corporate using the attendance tracking form and the chapter spreadsheet shared with the vice president. This form will help the vice president determine Member of The Month which is due by the 5th of each month for the month prior. Keeping your reporting done on time helps them complete their reporting before the cutoff day.

Enforce Attendance Policy

As the membership leader of your chapter, you are responsible for keeping up with absences, late arrivals, early departures, and substitutions. Each of those scenarios has a different point value that needs to be tracked. You will make sure your chapter is aware of the TNT Attendance Policy by briefly covering it during leadership announcements each week. You must notify corporate if a member has reached 2 or more absences in a 6 month period, and schedule an outside meeting to discuss with the member.

If the member continues to be late or absent without substitutions, notify corporate and we can send out an Open Category notice to inform the member that their membership in TNT is at risk and their category may soon be open to new members.

Leave of Absence

Leave of Absence can be requested by the member by filling out the Extended Leave Request Form. Corporate will forward to Leadership once approved or denied. If a member asks how to take a leave due to medical or family reasons, simply tell them to go to their dashboard and fill out the form.

Talking To Visitors In Your Chapter

After referrals are passed the Chapter President will invite the guest(s) to meet with the Membership Committee for a quick exchange at the end of the meeting. This is an opportunity for Membership to confirm the visitor's interest in potentially joining TNT. This is also a good time for your chapter to exchange thoughts about the visitor and how they may fit within the chapter. Communication with membership and your chapter's president is important.

• Encourage visitors to reach out and interact with other members.
• Encourage visitors to also visit other chapters if their category is open.
• Offer visitors your personal experience(s) with TNT or reference another person's experience as testimony.
• Also, try to suggest to the visitor a complimentary or synergistic category member who might benefit from them joining and passing business referrals between each other (I.E., Real Estate Agent + Mortgage Broker or Property Inspector and Foundation Repair Company)

What To Cover During Chapter Meetings

TNT Attendance Policy - TNT has a generous two term period for the year, six months each. This comes with a liberal allowance of 6 substitutes in each term. We encourage members to invite a visitor as a sub.

• Tardies and Early Exits are Tracked, and equal 1/2 an absence.
• *Members who arrive 15 minutes or more late are marked absent. Members who leave 15 minutes or more early are also absent.
• Three (3) absences are the maximum allotted.
• Provide members with a report on their attendance that they initial at the end or beginning of each month.

Encourage Members To...

• Come 15 minutes or more early and schedule outside meetings to enhance your relationships.
• Invite a visitor as a sub.
• Prepare subs as you would an employee working for you. Since your visitor is representing you and your business prepare them with your 60 second pitch.
• Members encourage their subs to be early and/or on time, and stay for the entire meeting. (They must be 18 years of age.)

Membership Application Process

It is vitally important that member applications are processed very carefully and promptly. If membership needs assistance in decision-making, the next process is to speak with your Chapter Vice President. Applications will be received by Membership Committee and the President of your Chapter.

• Reach out to the applicant in a timely manner to schedule an interview.
• Conduct the interview using the Interview Guide
• Reach out to let the Member know if they have been accepted or regretfully denied. If accepted, invite them to pay @ https://theoriginalstnt.com/pay-now-1 . Encourage them to send you a copy of their receipt to confirm payment.
• No member is inducted until membership fees & dues have been received and an online application is submitted. Once payment is submitted online and the recurring form filled out, Corporate will notify you, if you have not received the application then it did not get submitted and you cannot induct the new member.
• Update the chapter's spreadsheet with the new member's information and prepare a New Member Folder for them.
• When inducting a new member, read their bio from their application to the group highlighting them. Using the Code of Ethics you may induct them and gift them a New Member Success Guide and any promotional items you choose to use.
• Once the member is inducted, instruct them to go to the website and check their new profile for accuracy and "Like" TNT's Facebook Page as well as the individual chapter pages.